Do you have samples or testers to try?

No—due to hygiene and safety concerns.

Is your product safe?

Yes, when used as suggested. WooS uses non-toxic birch wood and only undiluted 100% pure therapeutic-grade essential oils. No animal testing is involved. It is advised to consult a physician if pregnant or under medical care.

Is there any nicotine in WooS Wicks (Freedom)?

No—only pure essential oils, intended to help with nicotine cravings and withdrawal.

Do you offer affiliates, dropshipping or agent system?

Yes—available upon request via email to customerservice@mywoos.co.

How do I purchase from WooS?

You can buy via their website, email, WhatsApp, Shopee, or Lazada. There is no physical store; purchases are online only.

What courier do you use?

PosLaju is their default courier service.

Do you ship outside Malaysia?

Yes—international shipping is available; reach out via email or WhatsApp for shipping rates.

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Phone: 601111754322

Email: customerservice@mywoos.co

Hours: Monday - Friday (9am - 5pm)

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